Shipping & delivery
Free tracked delivery
Every order of the Silent Wake Band includes free tracked delivery. Orders are dispatched within 1 working day (Monday to Friday, excluding bank holidays).
| Destination | Delivery time | Cost |
|---|---|---|
| United Kingdom | 2–5 working days | Free |
| United States | 5–10 working days | Free |
Delivery times are estimates from the day your order is dispatched. Busy periods such as Christmas can add a few days. Duo and Trio bundles ship together in one parcel.
Tracking your order
As soon as your order ships, we'll email you a tracking link. You can also follow your order on our Track your order page.
Customs and import charges
UK orders are delivered to UK addresses with no extra charges. For US orders, any import duties or taxes, if applicable, are shown or included at checkout.
Lost or delayed parcels
If your tracking hasn't updated for 5 working days, or your parcel hasn't arrived within the times above, please contact us with your order number and we'll sort it out.
Wrong address
Please check your address carefully at checkout. If you spot a mistake, contact us as soon as possible. We can usually update it before your order is dispatched.
Full details are in our Shipping policy.