FAQ

The band

I sleep through everything. Will this actually wake me?

It's built for exactly you. A strong buzz on your skin is much harder to tune out than a ringtone you've heard every morning for years. Everyone responds a little differently, so test it on a weekend first and keep a backup alarm until you trust it. If it doesn't work for you, our 30-day money-back guarantee has you covered.

Is it better than my iPhone, Whoop or Fitbit alarm?

For heavy sleepers, yes. Your iPhone wakes the room and is easy to snooze. Whoop and Fitbit alarms are a gentle tap on a fitness tracker, and Whoop needs a paid membership. This band is a dedicated vibration alarm: set on the band, no app, no subscription, up to 45 days standby.

Will it wake my partner?

No. The vibration is felt by the person wearing it. Up close you may hear a faint buzz, but it's nothing like an alarm going off across the room.

Do I need a phone or an app?

No. Alarms are set on the band with its button. Nothing to download, pair or subscribe to.

How many alarms can I set?

Up to 8, each repeating daily. Handy for shift patterns and 5am training days.

How long does the battery last?

The listed standby time is up to 45 days. Real use depends on how many alarms and features you use. To charge, pop the module out of the strap and charge it over Micro USB.

Is it comfortable to sleep in?

It weighs about 20 g and has a soft silicone strap. Most people forget they're wearing it after the first night or two.

What else does it do?

It counts steps, calories and distance, logs your sleep, and has a 1–99 minute countdown timer, a stopwatch and a turn-wrist light.

What colours are there?

Black, Grey and Pink. In a Duo or Trio you can pick a different colour for each band.

Orders and delivery

How do the Duo and Trio discounts work?

Buy 2 bands and you get 15% off. Buy 3 or more and you get 25% off. The discount is applied automatically at checkout, so there's no code to enter, and colours can be mixed.

How much is delivery and how long does it take?

Delivery is free and tracked. UK orders arrive in 2–5 working days and US orders in 5–10 working days after dispatch. See Shipping & delivery for details.

Where's my order?

We email you a tracking link as soon as your order ships. See Track your order.

What if it doesn't work for me?

Return it within 30 days of delivery for a full refund of the product price. See Returns & refunds.

Still have a question?

Contact us and a real person will reply, usually within 24 hours on working days.